This strategic hire comes at a pivotal moment as Klipboard accelerates its ambitious expansion across core verticals and geographies with products and services that provide business critical solution and value to its customers across the region.
With nearly 20 years of SaaS leadership, Mr Hills brings a powerhouse of experience in scaling software businesses, driving customer success and delivering operational excellence.
His appointment signals Klipboard’s intent to deepen its footprint in the UK and Ireland and unlock new growth opportunities.
“We’re absolutely thrilled to welcome Mike to the Klipboard leadership team” said James Mitchell, CEO Europe. “His customer-first mindset and proven ability to lead high-performing teams make him the ideal person to spearhead our next phase of growth in the region.”
Most recently, Mr Hills served as chief customer officer at Phocas Software, a Klipboard partner, where he led global teams across professional services, customer success, support and operations. Under his leadership, his team supported nearly 3,000 customers using Phocas’ financial planning and analytics (FP&A) platform.
“I’m excited to join Klipboard at such a dynamic time,” said Mr Hills. “The opportunity to help shape the future of Klipboard and support customers across the UK and Ireland is incredibly energising. I look forward to working with the team to deliver even more value to our users and partners.”
