Kerridge Commercial Systems’ (KCS) K8, will be used across all of JT Doves 19 locations by around 190 users throughout the group, across the branches and in head office. The system will allow for better customer service through better support of the team and their daily activities.
“We made the decision to upgrade from our legacy system to improve efficiencies right across the business, in line with our continuing growth,” said Steve Robinson, managing director. “After a detailed review of the ERP market, I have confidence that this is the right system for JT Dove.”
K8 is a fully integrated system that comprises financial accounting as well as a suite of apps designed to digitally transform delivery, showroom and warehouse management tasks. These are accessed through the KCS Digital Services gateway that enables users to access, and proactively use, data from their version of K8 on an iOS or Android device.
At JT Dove there will be 60 drivers using the K8 ePOD app that will enable them to access and manage a branch generated electronic manifest with signature capture. KCS’s latest generation digital services will also be used to support the company’s digital web development.
“JT Dove was looking for an out of the box solution with functionality to support every aspect of its mixed merchant business,” said Paula Hayter, new business sales director at KCS.
“K8’s timber and bathroom functionality far surpass that of JT Dove’s legacy system, as well as providing the centralised purchasing for core products and sophisticated rebate management they wanted.
“We know K8 is renowned for its ease of use and I’m delighted that several staff who have worked with it before elsewhere have said how much they are looking forward to using the latest version in their roles at JT Dove.”